Touchless ID S.L., and its affiliates and subsidiaries (collectively, “Touchless ID” or “we”), have created and adopted this Privacy Policy (“Policy”) to demonstrate their firm commitment to your privacy. This Policy applies to all Touchless ID products and services that do not have a separate privacy policy or that link to this Policy (collectively, the “Services”), and describes how we collect, use and share your personal information, and what your rights are. In order to fully understand your rights, we encourage you to read this Policy and to consult our Terms of Use.
We reserve the right to modify this Policy at any time. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our Services prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Generally speaking, personal information is any data that can be used to identify or contact you. However, while our Policy broadly addresses all types of personal information that we may collect, some of the data we describe below may not be considered personal information according to the data protection laws of the jurisdiction in which you reside. Therefore, you should understand that certain parts of this Policy will not apply to you depending on the laws of the jurisdiction in which you reside.
Each time you visit our Services, we collect information you provide to us and about your use of our Services as described below. For example, during your visit to our Services you may complete an order form, enter a request or submit other information to us which may be considered personal information. To provide you with our Services, we may require certain information from you because such information is relevant to a specified purpose. Any additional information you provide to us is voluntary. Please be aware that you can choose whether to provide us with the types of information described below, but your choices may affect our ability to offer you part of or all of our Services.
Information you provide to us when accessing or using our Services. When you access or use our Services, we collect information you provide to us, including, but not limited to:
Generally, we collect your personal information for the purposes of providing you with and improving upon our Services. However, we also collect your personal information for the purposes listed below. If we identify any new purposes outside of the stated purposes listed below, we will provide you with notification as required by applicable law or, if the purpose involves the use of sensitive information (e.g., biometric data), we will seek your prior consent.
We will share your personal information with third parties only in the ways that are described in this Policy.
Generally, we use cookies, web beacons, and tags to: optimise and improve our Services; identify your device; distinguish you from other visitors; record your IP address to understand your use of our Services; provide user authentication; monitor and maintain information about your use of our Services; identify the name of the website from which you linked to Touchless ID; and, to conduct fraud prevention and management services.
We do not use these technologies for tracking of any information about your use of other websites or services except as stated herein. Any information that is obtained through cookies, web beacons and similar tracking technologies may be shared with or obtained by third-party service providers on our behalf.
A cookie is a small text file that is stored on a computer or device when you visit our Services. If you reject our cookies and/or similar tracking technologies, you may still use our Services, but your ability to use some or all of our Services, such as contests or surveys, will be limited.
We use both session ID cookies and persistent cookies. A “session ID” cookie expires when you end your session (i.e., close your browser). We use session cookies to make it easier for you to navigate our Services. A “persistent” cookie remains on your hard drive which means that when you end your session and return to the same website later, the cookie information is still available. We set a persistent cookie to store your passwords so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance their experience on our Services.
Web beacons, or “clear gifs,” are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive or device, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.
Below we describe how you can manage first-party or third-party cookies.
We will retain your personal data for as long as needed to satisfy the initial purpose for which your data was collected, and to comply with our legal obligations, resolve disputes, and enforce our agreements.
At such time, we will securely and permanently dispose of your personal data, according to recognized industry standards.
Our Services have security measures in place to protect against the loss, misuse and alteration of the personal information under our control. Touchless ID will endeavour to use appropriate security measures including firewalls and monitoring.
However, no data transmission over the Internet or storage of data can be guaranteed as 100% secure, thus we cannot ensure or warrant the security of any personal information you transmit to or store with us, and you transfer and store such data at your own risk. You are also responsible for the security of your personal information by taking precautionary measures, such as keeping your account password confidential and using secure wireless connections.
We do not knowingly request or collect personal information from any person under the age of 16 without prior verifiable parental consent. Children under 16 should not provide personal information to us on our Services. Please notify us if you know of any children using our Services so we can take action to prevent access to our Services and delete their information.
You may disable cookies through your browser settings, but Touchless ID does not change the way it responds to a “Do-Not-Track” signal.
Our Services include links to other websites whose privacy practices may differ from those of Touchless ID. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to be aware when you leave our Services and carefully read the privacy policy of any website you visit. This Policy only applies to the information collected through the Touchless ID Services.
If you wish to access, correct, delete or update your personal information, please email us at admin@touchless.id. We will respond to reasonable requests in accordance with relevant data protection laws.
As a global organisation, Touchless ID may store, use, transfer, and otherwise process your personal information in countries outside of the country of your residence, including the United States and possibly other countries. We have made provision for the processing of data in countries with an adequate level of protection or the use of additional safeguards for transfers such as EU standard contractual clauses.
If you have any questions about this Policy, our data handling practices, or your dealings with our Services, you can contact us at: